Sawa Cleaning Services we respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our cleaning services, website, or mobile applications.

1. Information We Collect

We may collect the following types of information when you interact with us:

• Personal Information: Name, email address, phone number, billing address, and payment details.

• Service Information: Location details, property type, service preferences, booking history.

• Technical Information: IP address, browser type, device information, cookies, and usage data from our website or app.

2. How We Use Your Information

We use the collected information to:

• Provide and manage our cleaning services.

• Process bookings and payments securely.

• Communicate with you regarding your bookings, promotions, or updates.

• Improve our services, website, and mobile applications.

• Comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell or rent your personal information. We may share information with:

• Service Providers: Trusted third parties who assist in payment processing, IT support, or customer communication.

• Legal Authorities: When required to comply with the law, regulations, or legal processes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.

• Request correction or deletion of your personal data.

• Opt-out of marketing communications at any time.

• Withdraw consent for data processing.

To exercise these rights, please contact us at [Insert Email Address].

7. Cookies & Tracking

Our website/app may use cookies and similar technologies to improve your browsing experience and personalize content. You can manage your cookie preferences in your browser settings.

8. Third-Party Links

Our website/app may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated 01/09/2025.